Billing & Collection: When allowed by contract or regulatory statute, St Bernards Healthcare (SBMC) will send guarantor statements and detail itemized statements when requested by the patient or responsible party. Any attorney request for billing statements will be fulfilled by sending detail itemized statements when proper patient or legal authorization is provided.
Once the primary insurance plan has paid and amounts due from the patient/guarantor are determined, the accounts begin the billing cycle described below for self-pay patients/guarantors.
SBMC billing cycles for sending self-pay patient/guarantor statements are as stated below:
Statement cycle commences at discharge
St Bernards Medical Center (SBMC) and Cross Ridge Community Hospital (CRCH) statements will include the Financial Assistance Summary (FAS) on the backer of the statement.
It is the obligation of the patient/guarantor to provide a correct mailing address at the time of service or upon moving.
Successive statements are sent monthly.
After 90 day period has lapsed, a notification letter is sent stating a deadline that is no earlier than 30 days after the date that the written notice is provided at which time the account will be assigned to collection agency and reported as a negative item with a credit bureau.